This will be useful if:
You are a Driving Instructor User of the EzLicence booking platform.
You are trying to:
Understand how to get paid.
Overview:
Managing your earnings has never been easier! Our streamlined payment system ensures your earnings are handled efficiently and transparently. With EzLicence, you get paid on time and without any hassles, letting you focus on what matters most.
- Payout Frequency:
- Choose your preferred payout frequency: weekly, fortnightly, or monthly.
- Refer to our support article - How to set your payout frequency
- Automatic Payments:
- Payments are processed automatically 90 minutes after a booking end time
- Refer to our support article - How to access your next payout information
- Payment Reversal:
- You have up to 30 days to reverse a payment and return credits to the learner's account.
- Refer to our support article - How to reverse a payment
Payment amount doesn't look right
Sometimes, we get it wrong. It doesn't happen often but if it does, please let us know. You can submit a support request as soon as possible. Please provide the following information:
- Booking ID
- Learner name
- Date and time of booking
- Details of what you were expecting to be paid
Once our team receives the request, they will investigate further and get in touch with you to rectify the issue.