This will be useful if:
You are a Learner User of the EzLicence booking platform
You are trying to:
Cancel a booking with your driving instructor 48 hours beforehand
Overview:
The EzLicence platform has been designed to provide you with maximum scheduling flexibility. We understand that things can change.
As an EzLicence learner, you are able to cancel your booking online up to 48 hrs prior to the booking start time. When you cancel, you will instantly receive the credit back into your EzLicence wallet. All booking credits are valid for 36 months.
If you are cancelling a booking with less than 48 hours before the booking start time, click here.
How to cancel a booking with your instructor 48 hours beforehand
Step 1.
Log in to your learner account.
Step 2.
On your Dashboard, under Upcoming Bookings, click the View/Manage button next to the booking you wish to cancel.
Step 3.
Scroll down until you locate the X Cancel (Reschedule Later) button, click it.
Step 4.
A confirmation box will appear, click Confirm to cancel the booking.
You will be taken back to your Dashboard, where your booking will be displayed under Booking History.
The status will be marked as Cancelled by Learner.