This will be useful if:
You are a Learner User of the EzLicence booking platform
You are trying to:
Cancel a booking with your driving instructor 48 hours beforehand
Overview:
The EzLicence platform has been designed to provide you with maximum scheduling flexibility. We understand that things can change.
As an EzLicence learner, you are able to cancel your booking online up to 48 hrs prior to the booking start time. When you cancel, you will instantly receive the credit back into your EzLicence wallet. All booking credits are valid for 24 months.
If you are cancelling a booking with less than 48 hours before the booking start time, click here.
How to cancel a booking with your instructor 48 hours beforehand
Step 1.
Log in to your learner account.
Step 2.
On your Dashboard, scroll down to Bookings
Step 3.
Select Upcoming from the dropdown
Step 4.
Locate the booking and click the Booking #
Step 5.
Click Modify Booking
Step 6.
Two options will appear, click Cancel (Reschedule Later)
Step 7.
A confirmation box will appear, click Cancel Booking to cancel the booking.
Step 8.
An on screen confirmation will appear and you will be taken back to your Dashboard. You can view this cancelled booking in your booking history.