General Information
- How many driving lessons do I need?
- How to find an instructor where there is no availability
- Payment options
- How to understand the pricing ranges
- What is a Trainee Driving Instructor vs a DVSA Approved Driving Instructor?
- How to buy a gift voucher
Manage Your Account
- How to log in to your learner account
- How to change your preferred gearbox
- How to change your preferred pickup address
- How to rate your driving instructor
- How to add another learner to your account
- How to change your notifications
Manage Your Bookings
- How to cancel a booking with your instructor
- How to request a late cancellation with your instructor (Less than 48 hrs)
- How to change your driving instructor
- How to make a new booking with your instructor
- How to check my booking
- How to reschedule or edit a booking with your instructor
Manage Your Payments
- Your wallet explained
- How to add more credit to your wallet
- How to view your payment receipt
- How to check your wallet balance
- How to redeem a gift voucher
- How to lodge a dispute
EzLicence Policies
- Learner Terms and Conditions
- Booking Modification Policy (Edit, Reschedule and Cancel)
- EzLicence Payment Policy
- Refund Policy
- Review Policy
- Learner Referral Program Terms and Conditions